📞 CRM Module

Never Lose a
Lead Again.

Every call tracked. Every lead followed up. Every deal visible. DukaanKit CRM is built for Indian service businesses that can't afford to miss a single enquiry.

✓ Call Tracking ✓ Lead Pipeline ✓ WhatsApp Automation ✓ Team Reports

You're Losing Money Every Day

❌ Without CRM

  • Missed calls = lost customers, no one to blame
  • Follow-up reminders stuck in your head
  • Can't tell which leads are hot vs cold
  • Team says "I called" — you have no proof
  • Customers complain no one called back
  • No idea which ad source brings quality leads

✅ With DukaanKit CRM

  • Every missed call auto-logged with callback reminder
  • Follow-up reminders fire automatically at set time
  • Hot/warm/cold pipeline — visible to the whole team
  • Full call recording and history per lead
  • Response time tracked per team member
  • Source tracking: which ad, which platform

Everything to Convert More Leads

📲

Call Tracking

Every inbound and outbound call logged automatically. Miss nothing.

🎙️

Call Recording

Record calls for quality, training, and dispute resolution.

📋

Lead Pipeline

Visual board: New → Contacted → Quote Sent → Closed. Drag and drop.

Follow-up Reminders

Set a time, get a reminder. Never forget to call back.

💬

WhatsApp Templates

Send pre-built follow-up messages in one tap. Consistent, fast, professional.

👥

Team Management

Assign leads to team members. See who's following up and who's not.

📈

Performance Reports

Calls made, leads converted, response time — per person, per week.

🎯

Source Tracking

Know which ad, which platform, which referral brought each lead.

Lead Pipeline

See Every Lead. Miss Nothing.

A visual board that shows exactly where every lead stands — from first call to closed deal. Your whole team sees the same picture.

  • Drag leads between stages with one tap
  • Color-coded by urgency and age
  • Quick notes after every call
  • Assign leads to any team member
Try Pipeline Free
WhatsApp Follow-up

Follow Up Like a Machine. Close Like a Human.

Set it once and it runs. Automated reminders, WhatsApp templates, and scheduled follow-ups keep your leads warm without manual effort.

  • Scheduled follow-ups by date and time
  • WhatsApp message templates in one tap
  • Bulk follow-up for cold leads
  • Reminder notifications to your phone
Start Automating →

Built for Service Businesses

🏠

Real Estate Agents

Track property enquiries and site visit follow-ups

🔧

Service Contractors

Never lose a plumbing, electrical, or AC repair lead

📚

Coaching Institutes

Follow up with every admission enquiry

🏥

Clinics & Hospitals

Appointment follow-ups and patient callbacks

🚗

Auto Dealers

Track test drive requests and price negotiation stages

🎂

Event Planners

Manage enquiries from multiple platforms in one place

Pay Less Than a Lost Lead Costs

Starter

₹299 /user/mo

For solo reps

  • 25 active leads
  • Call logging
  • Basic pipeline
  • WhatsApp templates
Start Free Trial

Enterprise

Custom

For large teams

  • Everything in Growth
  • Custom integrations
  • Dedicated support
  • On-site training
  • SLA guarantee
Talk to Us